Shipping & Delivery Policy

Bakers CluB delivers fresh cakes and pastries ourselves in Barmer, and ships its longer-lasting bakes and snacks across India by courier. This page explains how each works, what it costs and how long it takes. It forms part of our Terms of Service.

1. Two kinds of products

Fresh items (such as cakes and pastries) say “Delivered fresh in Barmer” on their product page. Our own riders deliver them to Barmer pincodes on the date and time slot you choose. They are not shipped outside Barmer.
Shippable items have a longer shelf life. We ship them anywhere in India by courier, or our riders deliver them if your pincode is one we cover locally.
One order holds one kind of item. If your cart has both, checkout asks you to place them as separate orders.

Checkout tells you which applies as soon as you enter your pincode, before you pay.

2. Local delivery in Barmer

Choose a delivery date and time slot at checkout. Dates when we do not deliver, such as some holidays, cannot be selected.
Local delivery costs ₹50, and is free on orders of ₹500 or more after any discount.
Our riders aim to arrive within your slot. Traffic, weather or other events outside our control can cause delays; if your order will be late, we will contact you.
Please make sure someone is available to receive the order at the address and phone number you gave. We are not responsible for perishable items left unattended at your request.

3. Courier shipping across India

Courier shipping costs ₹70, and is free on orders of ₹500 or more after any discount.
We hand your order to our courier partner within 2 working days of your payment. It usually reaches you within 3–7 working days after that, depending on your location.
When your order ships, its tracking link appears on your order page under My Account.
Courier delivery dates are estimates set by the courier and can change during festivals, strikes or bad weather.

4. Your address and failed deliveries

Please check your address, pincode and phone number before you pay. If a delivery fails because the address was wrong or incomplete, or nobody was available to receive it, we will contact you to arrange what happens next. Perishable items that could not be delivered for these reasons are not refunded, as set out in our Cancellation, Returns & Refund Policy.

5. Damaged, leaked or wrong deliveries

If your order arrives leaked, damaged, spoiled, expired or is not what you ordered, report it with photos (and, for courier parcels, an unboxing video) within the time limits in our Cancellation, Returns & Refund Policy. Please inspect courier parcels as soon as they arrive.

6. Cancelling before dispatch

Orders can be cancelled only through our support team, and only before they are shipped or out for delivery. See how to cancel.

7. Contact us

Rohini Bakers (trading as Bakers CluB)
Pursotamdass / Surtanmal Jain, Kalyanpura Marg No. 2, Near Manak Hospital, Barmer, Rajasthan 344001
Phone: +91 90799 57898
Email: hello@thebakersclub.in
Hours: Mon–Sun: 7:00 AM – 10:00 PM

1. Two kinds of products

Fresh items (such as cakes and pastries) say “Delivered fresh in Barmer” on their product page. Our own riders deliver them to Barmer pincodes on the date and time slot you choose. They are not shipped outside Barmer.

Shippable items have a longer shelf life. We ship them anywhere in India by courier, or our riders deliver them if your pincode is one we cover locally.

One order holds one kind of item. If your cart has both, checkout asks you to place them as separate orders.

Checkout tells you which applies as soon as you enter your pincode, before you pay.

2. Local delivery in Barmer

Choose a delivery date and time slot at checkout. Dates when we do not deliver, such as some holidays, cannot be selected.

Local delivery costs ₹50, and is free on orders of ₹500 or more after any discount.

Our riders aim to arrive within your slot. Traffic, weather or other events outside our control can cause delays; if your order will be late, we will contact you.

Please make sure someone is available to receive the order at the address and phone number you gave. We are not responsible for perishable items left unattended at your request.

3. Courier shipping across India

Courier shipping costs ₹70, and is free on orders of ₹500 or more after any discount.

We hand your order to our courier partner within 2 working days of your payment. It usually reaches you within 3–7 working days after that, depending on your location.

When your order ships, its tracking link appears on your order page under My Account.

Courier delivery dates are estimates set by the courier and can change during festivals, strikes or bad weather.

4. Your address and failed deliveries